Thank you for choosing OMBERLO. We are committed to providing fast and reliable shipping to our customers in the Big 5 countries.

1. Shipping Costs

At OMBERLO, simplicity is key. We offer 100% Free Shipping on every order, with no minimum purchase required. No hidden fees or surprise charges at checkout.

2. Delivery Timeline & Logistics

We fulfill orders from regional warehouses across our target countries to ensure quick delivery. Please refer to our shipping schedule below:

Process Timeframe
Order Cutoff Time 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
Handling Time 0 – 1 Business Day (Monday – Friday)
Transit Time 2 – 5 Business Days (Monday – Friday)

Note: Our logistics operate on a Monday to Friday schedule. Orders placed over the weekend will be processed on the next business day.

3. Order Tracking

Transparency is our priority. Once your order is dispatched, we will send an email or SMS notification containing your tracking number. You can monitor your package’s journey at any time via our dedicated tracking page:

Track My Order

4. Modifications & Cancellations

If you need to change or cancel your order, please contact us within 24 hours of placement. Beyond this window, we may be unable to intercept the shipment as it moves into the fulfillment phase.

Contact Our Logistics Team

For any questions regarding your delivery, our support team is ready to help: